Frequently Asked Questions
Everything you need to know about your IVC Carriage performance gear.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping varies by destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn sports apparel and equipment. Simply visit our returns portal to generate a prepaid shipping label.
Are IVC Carriage products covered by a warranty?
Yes, all our high-performance gear comes with a 12-month manufacturer warranty against defects in materials and craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical athletic wear?
To preserve moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.