Returns & Exchanges

At IVC Carriage, we stand behind our high-performance sporting gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We are committed to ensuring you have the right equipment to excel in your athletic pursuits.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the sports equipment in its original box, ensuring all tags are attached and the product remains in brand-new condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the gear for quality assurance, we will process your refund or ship your replacement item within 3-5 business days.